PLEASE NOTE OUR COMPANY POLICIES: ·Please arrive 5 minutes prior to your appointment. To ensure all appointments run smoothly, a late arrival will result in a shortened treatment time and full payment will be taken. ·Mobile phones must be switched silent mode entering the Spa and noise kept to a minimum. ·24 hours cancellation period is required to help us re-schedule your appointment. Cancellations made within a 24 hour period or failure to arrive for your appointment will incur a 100% charge. ·Please note that a credit card number is required to confirm all bookings. ·We ask that valuables are not taken into the Spa. ·Management and staff accept no responsibility for loss of money or valuables. ·We recommend that you book treatments in advance